“No one who is angry or shallow can repeat what they’ve said. The moment you ask a person to repeat, you have won the battle. You have put them on guard. So don’t reply angrily and don’t take any offense, just say politely, “Yes, I understand, but could you please repeat it?” With that, you have won.”

“No one who is angry or shallow can repeat what they’ve said. The moment you ask a person to repeat, you have won the battle. You have put them on guard. So don’t reply angrily and don’t take any offense, just say politely, “Yes, I understand, but could you please repeat it?” With that, you have won.”

— Harbhajan Singh Yogi