“Whatever clutter may be getting in your way during a conversation or communication, use the simple acronym HEAR to enter a more spacious and less defensive awareness. HEAR stands for: hold all assumptions; enter the emotional world; absorb and accept; and reflect, then respect. H.”

“Whatever clutter may be getting in your way during a conversation or communication, use the simple acronym HEAR to enter a more spacious and less defensive awareness. HEAR stands for: hold all assumptions; enter the emotional world; absorb and accept; and reflect, then respect. H.”

— Donald Altman