“A limit must be stated in a manner that is deliberately calculated to minimize resentment, and to save self-respect. The very process of limit-setting, of saying “no,” should convey authority, not insult. It should deal with a specific event, not with a developmental history.”

“A limit must be stated in a manner that is deliberately calculated to minimize resentment, and to save self-respect. The very process of limit-setting, of saying “no,” should convey authority, not insult. It should deal with a specific event, not with a developmental history.”

— Haim G. Ginott