“By necessity, we are direct and swift in speech and movement. This is the true dynamic that underlies our apocryphal rudeness. Also true: we do not make eye contact. Neither do we encourage it. Consider the number of humans a New Yorker will pass on a given day – on the subway, in a train or bus terminal, in an office or simply walking down the street. To facilitate speed and minimize drama, it’s productive to keep one’s eyes focused ahead.”
