“The great enemy of communication, we find, is the illusion of it. We have talked enough; but we have not listened. And by not listening we have failed to concede the immense complexity of our society – and thus the great gaps between ourselves and those with whom we seek understanding.”

“The great enemy of communication, we find, is the illusion of it. We have talked enough; but we have not listened. And by not listening we have failed to concede the immense complexity of our society – and thus the great gaps between ourselves and those with whom we seek understanding.”

— William H. Whyte