“When she was a child her mother had once told her shyness was almost a form of selfishness. “You see, when you hang your head like that, darling, people think you don’t like them!” Tess had taken that to heart. She grew up and learned how to make small talk with a thumping heart. She forced herself to make eye contact, even when her nerves were screaming at her to look away, look away! “Bit.”