“How to Win Friends and Influence People is full of chapter titles like “Making People Glad to Do What You Want” and “How to Make People Like You Instantly.” All of which raises the question, how did we go from Character to Personality without realizing that we had sacrificed something meaningful along the way?”

“How to Win Friends and Influence People is full of chapter titles like “Making People Glad to Do What You Want” and “How to Make People Like You Instantly.” All of which raises the question, how did we go from Character to Personality without realizing that we had sacrificed something meaningful along the way?”

— Susan Cain