“In an honest effort to gain understanding, asking questions do not, necessarily, imply a conclusion has been determined. They can be used to avoid making the wrong judgement. If building trust is the ultimate goal – there is no need to be defensive, or feel threatened by any inquiry.”

“In an honest effort to gain understanding, asking questions do not, necessarily, imply a conclusion has been determined. They can be used to avoid making the wrong judgement. If building trust is the ultimate goal – there is no need to be defensive, or feel threatened by any inquiry.”

— T.F. Hodge