“Achieving clarity can be uncomfortable. It can disrupt. People tend to want to avoid conflict, be collaborative, and basically accept all the ideas and all the wording. This tactic does not demand the best thinking and avoids the sensitive topics in the spirit of “getting along.”

“Achieving clarity can be uncomfortable. It can disrupt. People tend to want to avoid conflict, be collaborative, and basically accept all the ideas and all the wording. This tactic does not demand the best thinking and avoids the sensitive topics in the spirit of “getting along.”

— John Rossman