“How do you get your organization to behave with a fail-fast mentality? First, start at the top. Lead by example: quickly and publicly acknowledge your mistakes, and move on. Act matter of fact-ly. I’ve had to clean up my own messes for everybody to see. Talk about it publicly, what you were thinking at the time, what was learned from it; this signals to the organization that it is okay to make mistakes and openly own them.”
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