“You lay down these tracks, even though you know it’s not the right track, even though you can see what track’s the right one. But you don’t know how to get off yours. You know how you want to behave, what you want to be, the change you need to make – the thing you need to stop doing, or start doing – and yet you stay on your old track. You can’t find the switch that takes you to the other one. You can see the change, the desired state, but you can’t quite touch it.”