“Julia’s study group at Yale, for instance, felt draining because the norms – the tussles over leadership, the pressure to constantly demonstrate expertise, the tendency to critique – had put her on guard. In contrast, the norms of her case competition team – enthusiasm for one another’s ideas, withholding criticisms, encouraging people to take a leadership role or hang back as they wanted – allowed everyone to be friendly and unconstrained. Coordination was easy.”
