“We tend to believe that to change the world, we have to think big. Confucius wouldn’t dispute this, but he would likely also say. Don’t ignore the small. Don’t forget the “pleases” and “thank yous.” Change doesn’t happen until people alter their behavior, and they don’t alter their behavior unless they start with the small.”

“We tend to believe that to change the world, we have to think big. Confucius wouldn’t dispute this, but he would likely also say. Don’t ignore the small. Don’t forget the “pleases” and “thank yous.” Change doesn’t happen until people alter their behavior, and they don’t alter their behavior unless they start with the small.”

— Michael Puett