“Whatever the reason for it, dropping out is a symptom of a deeper problem in the system as a whole, not the problem itself. If you were running a business and every year you lost more than a third of your customers, you might start to wonder if the real problem was them or your business.”

“Whatever the reason for it, dropping out is a symptom of a deeper problem in the system as a whole, not the problem itself. If you were running a business and every year you lost more than a third of your customers, you might start to wonder if the real problem was them or your business.”

— Ken Robinson