“He’d lost count of the number of grieving spouses, parents, or children whose final words with their loved ones had been in anger. He’d held mothers who wished, more than anything, they could take back the last thing they’d said to their child before they’d headed on a night out. He’d watched husbands break down, stricken by the lack of affection they’d shown their wives in those final days, haunted by some of the things they’d said or done.”
