“The Columbia Accident Investigation Board concluded that NASA’s culture “emphasized chain of command, procedure, following the rules, and going by the book. While rules and procedures were essential for coordination, they had an unintended negative effect.” Once again, “allegiance to hierarchy and procedure” had ended in disaster. Again, lower ranking engineers had concerns they could not quantify; they stayed silent because “the requirement for data was stringent and inhibiting.”
Show More (1 Remaining)
