“Our action plan hinged on what the most vocal people suggested,” recalls the classmate. “When the less vocal people put out ideas, those ideas were discarded. The ideas that were rejected would have kept us alive and out of trouble, but they were dismissed because of the conviction with which the more vocal people suggested their ideas.”

“Our action plan hinged on what the most vocal people suggested,” recalls the classmate. “When the less vocal people put out ideas, those ideas were discarded. The ideas that were rejected would have kept us alive and out of trouble, but they were dismissed because of the conviction with which the more vocal people suggested their ideas.”

— Susan Cain