“Matters of judgment differ from matters of opinion or taste, in which unresolved differences are entirely acceptable. The insurance executives who were shocked by the result of the noise audit would have no problem if claims adjusters were sharply divided over the relative merits of the Beatles and the Rolling Stones, or of salmon and tuna.”

“Matters of judgment differ from matters of opinion or taste, in which unresolved differences are entirely acceptable. The insurance executives who were shocked by the result of the noise audit would have no problem if claims adjusters were sharply divided over the relative merits of the Beatles and the Rolling Stones, or of salmon and tuna.”

— Daniel Kahneman