“Technology, hardware, and capital can be copied easily. What can’t be copied easily is the culture and human capacity that create those in the first place and does so in a way that engages not just functionally with people, but also emotionally so that people want what your organization offers.”

“Technology, hardware, and capital can be copied easily. What can’t be copied easily is the culture and human capacity that create those in the first place and does so in a way that engages not just functionally with people, but also emotionally so that people want what your organization offers.”

— Matt Perman