“Here’s the problem. Process, by definition, is backward looking. It was developed in response to yesterday’s troubles. If we treat it like a sacred pact – if we don’t question it – process can impede forward movement. Over time, our organizational arteries get clogged with outdated procedures.”

“Here’s the problem. Process, by definition, is backward looking. It was developed in response to yesterday’s troubles. If we treat it like a sacred pact – if we don’t question it – process can impede forward movement. Over time, our organizational arteries get clogged with outdated procedures.”

— Ozan Varol