“Drawing upon my days as a litigation attorney, I told Anna that cases and confrontational situations are “won on facts”: “Stick to the facts. Lay out the facts with suggested solutions in plain and simple terms and in a calm voice, which would win over some board members and, in time, your CEO and COO.”

“Drawing upon my days as a litigation attorney, I told Anna that cases and confrontational situations are “won on facts”: “Stick to the facts. Lay out the facts with suggested solutions in plain and simple terms and in a calm voice, which would win over some board members and, in time, your CEO and COO.”

— Laura Fredricks