“How people are excluded is important,’ he said. ‘When we dislike someone, or feel threatened by someone, the natural tendency is to focus on something we dislike about the person, something that irritates us. Unfortunately, when we do this – instead of seeing the deeper beauty of the person and giving them energy – we take energy away and actually do them harm. All they know is that they suddenly feel less beautiful and less confident, and it is because we sapped their energy.”