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Top 30 Patty McCord Quotes (2024 Update)

Patty McCord Quote: “Retention is not a good measure of team-building success; having a great person in every single position on the team is the best measure.”

1. “Retention is not a good measure of team-building success; having a great person in every single position on the team is the best measure.”

— Patty McCord

Patty McCord Quote: “The Netflix culture wasn’t built by developing an elaborate new system for managing people; we did the opposite. We kept stripping away policies and procedures.”

2. “The Netflix culture wasn’t built by developing an elaborate new system for managing people; we did the opposite. We kept stripping away policies and procedures.”

— Patty McCord

Patty McCord Quote: “Excellent colleagues, a clear purpose, and well-understood deliverables: that’s the powerful combination.”

3. “Excellent colleagues, a clear purpose, and well-understood deliverables: that’s the powerful combination.”

— Patty McCord

Patty McCord Quote: “The Greatest Motivation Is Contributing to Success.”

4. “The Greatest Motivation Is Contributing to Success.”

— Patty McCord

Patty McCord Quote: “My mantra is: problem finders are cheap.”

5. “My mantra is: problem finders are cheap.”

— Patty McCord

Patty McCord Quote: “We decided to use the metaphor that the company was like a sports team, not a family. Just as a great sports teams are constantly scouting for new players and culling others from their lineups, our team leaders would need to continually look for talent and reconfigure team makeup.”

6. “We decided to use the metaphor that the company was like a sports team, not a family. Just as a great sports teams are constantly scouting for new players and culling others from their lineups, our team leaders would need to continually look for talent and reconfigure team makeup.”

— Patty McCord

Patty McCord Quote: “When engineers start to whine about a process you’re trying to implement, you want to really dig into what’s bothering them, because they hate senseless bureaucracy and stupid process.”

7. “When engineers start to whine about a process you’re trying to implement, you want to really dig into what’s bothering them, because they hate senseless bureaucracy and stupid process.”

— Patty McCord

Patty McCord Quote: “The irony is that companies have invested so much in training programs of all sorts and spent so much time and effort to incentivize and measure performance, but they’ve failed to actually explain to all of their employees how their business runs.”

8. “The irony is that companies have invested so much in training programs of all sorts and spent so much time and effort to incentivize and measure performance, but they’ve failed to actually explain to all of their employees how their business runs.”

— Patty McCord

Patty McCord Quote: “Most companies are clinging to the established command-and-control system of top-down decision making but trying to jazz it up by fostering “employee engagement” and by “empowering” people.”

9. “Most companies are clinging to the established command-and-control system of top-down decision making but trying to jazz it up by fostering “employee engagement” and by “empowering” people.”

— Patty McCord

Patty McCord Quote: “Many people feel hesitant to speak so openly, but the truth is that most people really appreciate the opportunity to get a better understanding of their behavior and how it’s being perceived, as long as the tone of delivery isn’t hostile or condescending.”

10. “Many people feel hesitant to speak so openly, but the truth is that most people really appreciate the opportunity to get a better understanding of their behavior and how it’s being perceived, as long as the tone of delivery isn’t hostile or condescending.”

— Patty McCord

Patty McCord Quote: “Part of being an adult is being able hear the truth. And the corollary is that you owe the adults you hire the truth. That is actually what they want most from you.”

11. “Part of being an adult is being able hear the truth. And the corollary is that you owe the adults you hire the truth. That is actually what they want most from you.”

— Patty McCord

Patty McCord Quote: “Better yet, don’t assume that people are stupid. Assume instead that if they are doing stupid things, they are either uninformed or misinformed.”

12. “Better yet, don’t assume that people are stupid. Assume instead that if they are doing stupid things, they are either uninformed or misinformed.”

— Patty McCord

Patty McCord Quote: “True and abiding happiness in work comes from being deeply engaged in solving a problem with talented people you know are also deeply engaged in solving it, and from knowing that the customer loves the product or service you all have worked so hard to make.”

13. “True and abiding happiness in work comes from being deeply engaged in solving a problem with talented people you know are also deeply engaged in solving it, and from knowing that the customer loves the product or service you all have worked so hard to make.”

— Patty McCord

Patty McCord Quote: “Our first big realization was that the remaining people were the highest performers, and it taught us that the best thing you can do for employees is hire only high performers to work alongside them. It’s a perk far better than foosball or free sushi or even a big signing bonus or the holy grail of stock options. Excellent colleagues, a clear purpose, and well-understood deliverables: that’s the powerful combination.”

14. “Our first big realization was that the remaining people were the highest performers, and it taught us that the best thing you can do for employees is hire only high performers to work alongside them. It’s a perk far better than foosball or free sushi or even a big signing bonus or the holy grail of stock options. Excellent colleagues, a clear purpose, and well-understood deliverables: that’s the powerful combination.”

— Patty McCord

Patty McCord Quote: “Trust is based on honest communication, and I find that employees become cynical when they hear half-truths. Cynicism is a cancer. It creates a metastasizing discontent that feeds on itself, leading to smarminess and fueling backstabbing.”

15. “Trust is based on honest communication, and I find that employees become cynical when they hear half-truths. Cynicism is a cancer. It creates a metastasizing discontent that feeds on itself, leading to smarminess and fueling backstabbing.”

— Patty McCord

Patty McCord Quote: “That respect for one another’s intelligence and genuine desire to discover the bases of colleagues’ views drove intense mutual questioning and kept it mostly productive and civil, if often quite colorful.”

16. “That respect for one another’s intelligence and genuine desire to discover the bases of colleagues’ views drove intense mutual questioning and kept it mostly productive and civil, if often quite colorful.”

— Patty McCord

Patty McCord Quote: “Here is my radical proposition: a business leader’s job is to create great teams that do amazing work on time. That’s it. That’s the job of management.”

17. “Here is my radical proposition: a business leader’s job is to create great teams that do amazing work on time. That’s it. That’s the job of management.”

— Patty McCord

Patty McCord Quote: “People should hear frequently about how well they’re performing. Even if doing away with the annual performance process is not feasible for you, institute much more frequent meetings to discuss performance.”

18. “People should hear frequently about how well they’re performing. Even if doing away with the annual performance process is not feasible for you, institute much more frequent meetings to discuss performance.”

— Patty McCord

Patty McCord Quote: “There’s a dangerous fallacy that data constitutes the facts you need to know to run your business.”

19. “There’s a dangerous fallacy that data constitutes the facts you need to know to run your business.”

— Patty McCord

Patty McCord Quote: “He said maybe some fear isn’t so bad. When you’re taking on a mountain the magnitude of Mt. Fuji or K2, you have to bring oxygen. It’s scary. But if you go up and a storm comes, you can go back to base camp, and nobody’s going to tell you that you’re a failure. I loved that because it expressed so well that not only were we engaged in a great challenge, which would involve setbacks, but we were also on a great adventure.”

20. “He said maybe some fear isn’t so bad. When you’re taking on a mountain the magnitude of Mt. Fuji or K2, you have to bring oxygen. It’s scary. But if you go up and a storm comes, you can go back to base camp, and nobody’s going to tell you that you’re a failure. I loved that because it expressed so well that not only were we engaged in a great challenge, which would involve setbacks, but we were also on a great adventure.”

— Patty McCord

Patty McCord Quote: “An appreciation of the core elements of a company’s early succes is so important, and it can be retained as companies adapt and grow. But nostalgia that inspires resistance to change will fuel discontent and often undermine growth.”

21. “An appreciation of the core elements of a company’s early succes is so important, and it can be retained as companies adapt and grow. But nostalgia that inspires resistance to change will fuel discontent and often undermine growth.”

— Patty McCord

Patty McCord Quote: “Trusting people to be responsible with their time was one of the early steps in giving them back their power.”

22. “Trusting people to be responsible with their time was one of the early steps in giving them back their power.”

— Patty McCord

Patty McCord Quote: “While our debates at Netflix often got heated, they generally didn’t become mean-spirited or counterproductive, because we set a standard that they should all essentially be about serving the business and our customers.”

23. “While our debates at Netflix often got heated, they generally didn’t become mean-spirited or counterproductive, because we set a standard that they should all essentially be about serving the business and our customers.”

— Patty McCord

Patty McCord Quote: “Great teams are made when every single member knows where they’re going and will do anything to get there.”

24. “Great teams are made when every single member knows where they’re going and will do anything to get there.”

— Patty McCord

Patty McCord Quote: “The typical approach to growth in business is to add more people and structure and to impose more fixed budgetary goals and restraints. But my experiences at fast-growth companies that successfully scaled showed me that the leanest processes possible and a strong culture of discipline were far superior, if for no other reason than their speed.”

25. “The typical approach to growth in business is to add more people and structure and to impose more fixed budgetary goals and restraints. But my experiences at fast-growth companies that successfully scaled showed me that the leanest processes possible and a strong culture of discipline were far superior, if for no other reason than their speed.”

— Patty McCord

Patty McCord Quote: “Instilling belief in the practice gets easier as managers come on board. The greater the density of great team builders you achieve, the more you can spread the practice organically.”

26. “Instilling belief in the practice gets easier as managers come on board. The greater the density of great team builders you achieve, the more you can spread the practice organically.”

— Patty McCord

Patty McCord Quote: “Are we limited by the team we have not being the team we should have?”

27. “Are we limited by the team we have not being the team we should have?”

— Patty McCord

Patty McCord Quote: “It’s ironic how little information about strategy, operations, and results is generally shared with employees throughout companies.”

28. “It’s ironic how little information about strategy, operations, and results is generally shared with employees throughout companies.”

— Patty McCord

Patty McCord Quote: “In my experience, one of the most important questions business leaders must regularly ask is “Are we limited by the team we have not being the team we should have?”

29. “In my experience, one of the most important questions business leaders must regularly ask is “Are we limited by the team we have not being the team we should have?”

— Patty McCord

Patty McCord Quote: “When I’m consulting to start-up founders, I often have to tell them that many of their people aren’t going to be competent in the new world order they’re heading into as they scale. Usually they respond, “But I like them and they work hard and they’re really great!” But the questions are: Can they do the job at scale? Are you going to need them to do tomorrow the same job they’re doing now? What’s your plan for them?”

30. “When I’m consulting to start-up founders, I often have to tell them that many of their people aren’t going to be competent in the new world order they’re heading into as they scale. Usually they respond, “But I like them and they work hard and they’re really great!” But the questions are: Can they do the job at scale? Are you going to need them to do tomorrow the same job they’re doing now? What’s your plan for them?”

— Patty McCord

Patty McCord Quote: “Great teams are not created with incentives, procedures, and perks. They are created by hiring talented people who are adults and want nothing more than to tackle a challenge, and then communicating to them, clearly and continuously, about what the challenge is.”

31. “Great teams are not created with incentives, procedures, and perks. They are created by hiring talented people who are adults and want nothing more than to tackle a challenge, and then communicating to them, clearly and continuously, about what the challenge is.”

— Patty McCord

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