“It was the Scrum Master’s job to guide the team toward continuous improvement – to ask with regularity, “How can we do what we do better?” Ideally, at the end of each iteration, each Sprint, the team would look closely at itself – at its interactions, practices, and processes – and ask two questions: “What can we change about how we work?” and “What is our biggest sticking point?” If those questions are answered forthrightly, a team can go faster than anyone ever imagined.”
