“Preparation for the test was Herculean, requiring months of intense study. Even though she’d been an impeccably skilled, compassionate doctor, beloved by her patients for four decades, she was possessed by a sense of inadequacy. A thousand people could tell her how incredible she was, but if one person said something derogatory, she’d believe him. It was so much easier for her to be kind to others than to herself – a paradox shared by many of us.”