“As I get close to the subway, a guy in a raincoat seethes at me, “Smile!” This makes me feel worse. I was lost in thought, minding my own business, and someone felt he had the right to disturb me anyway. Doesn’t he realize that by making me feel like I was doing something wrong, he only made me feel less like smiling? It actually had the reverse effect he intended. It’s like striking a bawling kid to stop him from crying, and we’ve all seen that done.”
