“We have a “fast-food mentality” that expects an instant return on our investment of time, attention, and effort, a return that is concrete and clear. We are so comfortable charging forward and succeeding through our aggression and innovation that the idea of patience can seem contrary to our instincts.”

“We have a “fast-food mentality” that expects an instant return on our investment of time, attention, and effort, a return that is concrete and clear. We are so comfortable charging forward and succeeding through our aggression and innovation that the idea of patience can seem contrary to our instincts.”

— John Lewis