Top 120 Ron Kaufman Quotes (2025 Update)
Page 2 of 3

51. “Making an honest mistake is acceptable. Failing to fix it is not.”

— Ron Kaufman

52. “Do what’s right and you’ll never go wrong.”

— Ron Kaufman

53. “Your profits reflect the success of your customers.”

— Ron Kaufman

54. “Developing great employees attracts great customers.”

— Ron Kaufman

55. “Silent customers can be deadly. Encourage them to complain.”

— Ron Kaufman

56. “When something needs to be improved, take your medicine – fix it.”

— Ron Kaufman

57. “Constant acts of goodness are worth far more than rare acts of greatness.”

— Ron Kaufman

58. “Good customers want good quality service. Great customers want it even more.”

— Ron Kaufman

59. “Crossing barriers can be as simple as a smile.”

— Ron Kaufman

60. “Give your customers what they want today, and help them see tomorrow.”

— Ron Kaufman

61. “Sometimes we become so expert in our own domain, we forget that customers may be less familiar.”

— Ron Kaufman

62. “Testimonials describe what has been, and are a promise of what is to come.”

— Ron Kaufman

63. “Say it with words. Show it with action.”

— Ron Kaufman

64. “Words not kept break more than a promise.”

— Ron Kaufman

65. “There’s no such thing as the very best. If you’re doing your best, it’s only because you haven’t yet found a way to do better.”

— Ron Kaufman

66. “Compromise in your arguments, not in your expectations.”

— Ron Kaufman

67. “Make your upper limit, no limit.”

— Ron Kaufman

68. “Customers pay a price, but they remember the value.”

— Ron Kaufman

69. “If your customers are demanding, be thankful.”

— Ron Kaufman

70. “Reaching out takes nothing more than a smile.”

— Ron Kaufman

71. “Every service problem is as an opportunity to show you care.”

— Ron Kaufman

72. “What’s possible today isn’t bound by what was possible yesterday, and is never a measure of what’s possible tomorrow.”

— Ron Kaufman

73. “If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.”

— Ron Kaufman

74. “Always trust people and they may let you down. Always distrust people and you have let them down.”

— Ron Kaufman

75. “The shelter of excuses has a leaky roof.”

— Ron Kaufman

76. “Service is the ultimate edge. Keep it sharp.”

— Ron Kaufman

77. “Life is not a solitary activity. Live well by living for others.”

— Ron Kaufman

78. “You are as important as you make others feel.”

— Ron Kaufman

79. “When only a little can be done, doing it becomes the greatest you can do.”

— Ron Kaufman

80. “Things that are obvious don’t need to be talked about. Things that are missing, do.”

— Ron Kaufman

81. “Without commitment, no price will be low enough. With commitment, no price will be too high.”

— Ron Kaufman

82. “Always do what you can do instead of worrying about what you can’t.”

— Ron Kaufman

83. “Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.”

— Ron Kaufman

84. “Plans turn promises into results and dreams into realities.”

— Ron Kaufman

85. “Money has a fixed value. People can have unlimited value.”

— Ron Kaufman

86. “Promise too much and you’ll have plenty of room to fail. Promise little and you’ll have plenty of room to excel.”

— Ron Kaufman

87. “Don’t let high-speed completely replace high-touch. Your customers may appreciate both.”

— Ron Kaufman

88. “Everything ordinary has the potential to be extraordinary.”

— Ron Kaufman

89. “Make your service systems so strong that everyone looks like a genius.”

— Ron Kaufman

90. “What you want to be defines what you become.”

— Ron Kaufman

91. “The right measure is not how many customers you’ve got, but how closely you hold them.”

— Ron Kaufman

92. “If they’re going to remember the problem, make sure they remember it fondly.”

— Ron Kaufman

93. “Don’t let doing enough be good enough.”

— Ron Kaufman

94. “In a service situation, each delay can mean many unsatisfied customers, each one telling many more.”

— Ron Kaufman

95. “Instead of just asking ‘How did I do?’ ask ‘How can I do more?’”

— Ron Kaufman

96. “Are you moving forward, or just moving?”

— Ron Kaufman

97. “If you turn your back on a customer, you turn your back on success.”

— Ron Kaufman

98. “If it’s not impossible, you may as well try. If it is impossible, at least you’ll find out why.”

— Ron Kaufman

99. “Are people being the least you expect of them, or the best they expect themselves to be?”

— Ron Kaufman

100. “Let your imagination soar. What you can do for customers is more than you see today.”

— Ron Kaufman