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Top 15 The Arbinger Institute Quotes (2025 Update)

The Arbinger Institute Quote: “At the end of the day, my leadership effectiveness is measured not by what I am able to accomplish, but by what those whom I lead are able to accomplish.”

1. “At the end of the day, my leadership effectiveness is measured not by what I am able to accomplish, but by what those whom I lead are able to accomplish.”

— The Arbinger Institute

The Arbinger Institute Quote: “Developing an outward mindset is a matter of learning to see beyond ourselves. Our hope for you, the reader, is that this book will make such mindset change completely tangible to you and that you will achieve the results at work and at home that only an outward mindset can bring.”

2. “Developing an outward mindset is a matter of learning to see beyond ourselves. Our hope for you, the reader, is that this book will make such mindset change completely tangible to you and that you will achieve the results at work and at home that only an outward mindset can bring.”

— The Arbinger Institute

The Arbinger Institute Quote: “When people focus on themselves rather than on their impact, lots of activity and effort get wasted on the wrong things.”

3. “When people focus on themselves rather than on their impact, lots of activity and effort get wasted on the wrong things.”

— The Arbinger Institute

The Arbinger Institute Quote: “Seeing people as people rather than as objects enables better thinking because such thinking is done in response to the truth: others really are people and not objects.”

4. “Seeing people as people rather than as objects enables better thinking because such thinking is done in response to the truth: others really are people and not objects.”

— The Arbinger Institute

The Arbinger Institute Quote: “With an inward mindset, on the other hand, I become self-focused and see others not as people with their own needs, objectives, and challenges but as objects to help me with mine. Those that can help me, I see as vehicles. Those that make things more difficult for me, I see as obstacles. Those whose help wouldn’t matter become irrelevant to me.”

5. “With an inward mindset, on the other hand, I become self-focused and see others not as people with their own needs, objectives, and challenges but as objects to help me with mine. Those that can help me, I see as vehicles. Those that make things more difficult for me, I see as obstacles. Those whose help wouldn’t matter become irrelevant to me.”

— The Arbinger Institute

The Arbinger Institute Quote: “But none of that is possible,” he continued, “if my heart is at war. A heart at war needs enemies to justify its warring. It needs enemies and mistreatment more than it wants peace.”

6. “But none of that is possible,” he continued, “if my heart is at war. A heart at war needs enemies to justify its warring. It needs enemies and mistreatment more than it wants peace.”

— The Arbinger Institute

The Arbinger Institute Quote: “Seeing an equal person as an inferior object is an act of violence, Lou. It hurts as much as a punch to the face. In fact, in many ways it hurts more. Bruises heal more quickly than emotional scars do.”

7. “Seeing an equal person as an inferior object is an act of violence, Lou. It hurts as much as a punch to the face. In fact, in many ways it hurts more. Bruises heal more quickly than emotional scars do.”

— The Arbinger Institute

The Arbinger Institute Quote: “Whenever we are in the box, we have a need that is met by others’ poor behavior. And so our boxes encourage more poor behavior in others, even if that behavior makes our lives more difficult.”

8. “Whenever we are in the box, we have a need that is met by others’ poor behavior. And so our boxes encourage more poor behavior in others, even if that behavior makes our lives more difficult.”

— The Arbinger Institute

The Arbinger Institute Quote: “Another characteristic of conflicts such as these,” he said, gesturing toward the board, “is the propensity to demonize others. One way we do this is by lumping others into lifeless categories – bigoted whites, for example, lazy blacks, crass Americans, arrogant Europeans, violent Arabs, manipulative Jews, and so on. When we do this, we make masses of unknown people into objects and many of them into our enemies.”

9. “Another characteristic of conflicts such as these,” he said, gesturing toward the board, “is the propensity to demonize others. One way we do this is by lumping others into lifeless categories – bigoted whites, for example, lazy blacks, crass Americans, arrogant Europeans, violent Arabs, manipulative Jews, and so on. When we do this, we make masses of unknown people into objects and many of them into our enemies.”

— The Arbinger Institute

The Arbinger Institute Quote: “If we don’t measure the impact of our efforts on the objectives of those we are serving, we will remain blind to important ways we need to adjust and will end up not serving others well.”

10. “If we don’t measure the impact of our efforts on the objectives of those we are serving, we will remain blind to important ways we need to adjust and will end up not serving others well.”

— The Arbinger Institute

The Arbinger Institute Quote: “The energy-draining, time-wasting, silo-creating effect of this justification seeking is one of the most debilitating of organizational problems.”

11. “The energy-draining, time-wasting, silo-creating effect of this justification seeking is one of the most debilitating of organizational problems.”

— The Arbinger Institute

The Arbinger Institute Quote: “We provoke each other to do more of what we say we don’t like about the other!”

12. “We provoke each other to do more of what we say we don’t like about the other!”

— The Arbinger Institute

The Arbinger Institute Quote: “A choice to betray myself,” he said, “is a choice to go to war.”

13. “A choice to betray myself,” he said, “is a choice to go to war.”

— The Arbinger Institute

The Arbinger Institute Quote: “This book is about the difference between a self-focused inward mindset and an others-inclusive outward mindset. It will help you become more outward in your work, your leadership, and your life. It will guide you in building more innovative and collaborative teams and organizations. And it will help you see why you like many of the people you do and what you can do to become more like them.”

14. “This book is about the difference between a self-focused inward mindset and an others-inclusive outward mindset. It will help you become more outward in your work, your leadership, and your life. It will guide you in building more innovative and collaborative teams and organizations. And it will help you see why you like many of the people you do and what you can do to become more like them.”

— The Arbinger Institute

The Arbinger Institute Quote: “The deepest way in which we are right or wrong,” he continued, “is in our way of being toward others. I can be right on the surface – in my behavior or positions – while being entirely mistaken beneath, in my way of being.”

15. “The deepest way in which we are right or wrong,” he continued, “is in our way of being toward others. I can be right on the surface – in my behavior or positions – while being entirely mistaken beneath, in my way of being.”

— The Arbinger Institute

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