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Top 200 W. Edwards Deming Quotes (2024 Update)
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W. Edwards Deming Quote: “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”
W. Edwards Deming Quote: “To optimize the whole, we must sub-optimize the parts.”
W. Edwards Deming Quote: “All models are wrong; some models are useful.”
W. Edwards Deming Quote: “The customer is the most important part of the production line.”
W. Edwards Deming Quote: “Lack of knowledge – that is the problem.”
W. Edwards Deming Quote: “What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.”
W. Edwards Deming Quote: “We are here to make another world.”
W. Edwards Deming Quote: “Information is not knowledge. Let’s not confuse the two.”
W. Edwards Deming Quote: “Stamping out fires is a lot of fun, but it is only putting things back the way they were.”
W. Edwards Deming Quote: “Rational behavior requires theory. Reactive behavior requires only reflex action.”
W. Edwards Deming Quote: “Whenever there is fear, you will get wrong figures.”
W. Edwards Deming Quote: “Does experience help? NO! Not if we are doing the wrong things.”
W. Edwards Deming Quote: “It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.”
W. Edwards Deming Quote: “Many people in management are being paid to produce waste.”
W. Edwards Deming Quote: “The main difference between service and manufacturing is the service department doesn’t know that they have a product.”
W. Edwards Deming Quote: “Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.”
W. Edwards Deming Quote: “You can only elevate individual performance by elevating that of the entire system.”
W. Edwards Deming Quote: “Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.”
W. Edwards Deming Quote: “3% of the problems have figures, 97% of the problems do not.”
W. Edwards Deming Quote: “Meeting specifications is not enough.”
W. Edwards Deming Quote: “The worker is not the problem. The problem is at the top! Management!”
W. Edwards Deming Quote: “We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, ‘You cannot inspect quality into a product.’ The quality is there or it isn’t by the time it’s inspected.”
W. Edwards Deming Quote: “Scrap doesn’t come for free, we pay someone to make it.”
W. Edwards Deming Quote: “Without theory, there are no questions.”
W. Edwards Deming Quote: “Plants don’t close from poor workmanship, but from poor management.”
W. Edwards Deming Quote: “A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.”
W. Edwards Deming Quote: “Monetary rewards are not a substitute for intrinsic motivation.”
W. Edwards Deming Quote: “Confusing common causes with special causes will only make things worse.”
W. Edwards Deming Quote: “A leader’s job is to help his people.”
W. Edwards Deming Quote: “We must understand variation.”
W. Edwards Deming Quote: “A leader knows who is outside of the system and needs special help.”
W. Edwards Deming Quote: “The result of long-term relationships is better and better quality, and lower and lower costs.”
W. Edwards Deming Quote: “You must have a supplier relationship of constant improvement.”
W. Edwards Deming Quote: “People work in the system. Management creates the system.”
W. Edwards Deming Quote: “The only useful function of a statistician is to make predictions, and thus to provide a basis for action.”
W. Edwards Deming Quote: “The transformation will come from leadership.”
W. Edwards Deming Quote: “Change the rule and you will get a new number.”
W. Edwards Deming Quote: “New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.”
W. Edwards Deming Quote: “People need to know what their jobs are.”
W. Edwards Deming Quote: “A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.”
W. Edwards Deming Quote: “Competition should not be for a share of the market-but to expand the market.”
W. Edwards Deming Quote: “Management’s job is to optimize the whole system.”
W. Edwards Deming Quote: “You do not install quality; you begin to work at it.”
W. Edwards Deming Quote: “It is not enough to just do your best or work hard; You must know what to work on.”
W. Edwards Deming Quote: “A system must have an aim. Without the aim, there is no system.”
W. Edwards Deming Quote: “Don’t expect smart people to listen to you without proof.”
W. Edwards Deming Quote: “I am not reporting things about people. I am reporting things about practices.”
W. Edwards Deming Quote: “Innovation comes from the producer – not from the customer.”
W. Edwards Deming Quote: “Eliminate numerical quotas, including Management by Objectives.”
W. Edwards Deming Quote: “A leader must have knowledge. A leader must be able to teach.”
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