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Top 200 W. Edwards Deming Quotes (2025 Update)
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W. Edwards Deming Quote: “Many customers form their opinions about the product or about the service solely by their contacts with the people that they see – contact men, I will call them.”

201. “Many customers form their opinions about the product or about the service solely by their contacts with the people that they see – contact men, I will call them.”

— W. Edwards Deming

W. Edwards Deming Quote: “Performance of management should be measured by potential to stay in business, to protect investment, to ensure future dividends and jobs through improvement of product and service for the future, not by the quarterly dividend.”

202. “Performance of management should be measured by potential to stay in business, to protect investment, to ensure future dividends and jobs through improvement of product and service for the future, not by the quarterly dividend.”

— W. Edwards Deming

W. Edwards Deming Quote: “On production floors and in corporate offices, sociological verbiage has replaced a basic understanding of human behavior.”

203. “On production floors and in corporate offices, sociological verbiage has replaced a basic understanding of human behavior.”

— W. Edwards Deming

W. Edwards Deming Quote: “A rule should suit the purpose.”

204. “A rule should suit the purpose.”

— W. Edwards Deming

W. Edwards Deming Quote: “Management by results is confusing special causes with common causes.”

205. “Management by results is confusing special causes with common causes.”

— W. Edwards Deming

W. Edwards Deming Quote: “Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, and of machine-time, all of which raise the manufacturer’s cost and price that the purchaser must pay. The consumer is not always willing to subsidize this waste. The inevitable result is loss of market. Loss of market begets unemployment.”

206. “Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, and of machine-time, all of which raise the manufacturer’s cost and price that the purchaser must pay. The consumer is not always willing to subsidize this waste. The inevitable result is loss of market. Loss of market begets unemployment.”

— W. Edwards Deming

W. Edwards Deming Quote: “Competent men in every position, if they are doing their best, know all that there is to know about their work except how to improve it.”

207. “Competent men in every position, if they are doing their best, know all that there is to know about their work except how to improve it.”

— W. Edwards Deming

W. Edwards Deming Quote: “Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.”

208. “Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.”

— W. Edwards Deming

W. Edwards Deming Quote: “When people try to do what they can not do, they wish to give up.”

209. “When people try to do what they can not do, they wish to give up.”

— W. Edwards Deming

W. Edwards Deming Quote: “It would be a mistake to export western management to a friendly country.”

210. “It would be a mistake to export western management to a friendly country.”

— W. Edwards Deming

W. Edwards Deming Quote: “Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.”

211. “Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.”

— W. Edwards Deming

W. Edwards Deming Quote: “There is very little evidence that we give a hoot about profit.”

212. “There is very little evidence that we give a hoot about profit.”

— W. Edwards Deming

W. Edwards Deming Quote: “You can not define being exactly on time.”

213. “You can not define being exactly on time.”

— W. Edwards Deming

W. Edwards Deming Quote: “The job can’t be finished only improved to please the customer.”

214. “The job can’t be finished only improved to please the customer.”

— W. Edwards Deming

W. Edwards Deming Quote: “We have to bring back the individual. Management has smothered the individual.”

215. “We have to bring back the individual. Management has smothered the individual.”

— W. Edwards Deming

W. Edwards Deming Quote: “The purchasing department must change its focus from lowest initial cost of material purchased to lowest total cost.”

216. “The purchasing department must change its focus from lowest initial cost of material purchased to lowest total cost.”

— W. Edwards Deming

W. Edwards Deming Quote: “Management does not know what a system is.”

217. “Management does not know what a system is.”

— W. Edwards Deming

W. Edwards Deming Quote: “Schools of business responded to popular demand for finance and creative accounting. The results are decline.”

218. “Schools of business responded to popular demand for finance and creative accounting. The results are decline.”

— W. Edwards Deming

W. Edwards Deming Quote: “Money and time spent for training will be ineffective unless inhibitors to good work are removed.”

219. “Money and time spent for training will be ineffective unless inhibitors to good work are removed.”

— W. Edwards Deming

W. Edwards Deming Quote: “A new president came, talked with the head of sales, design, manufacturing, consumer research, and so forth. Everybody was doing a superb job, and had been doing so for years. Nobody had any problems. Yet somehow or other the company was going down the tube. Why? The answer was simple. Each staff area was sub-optimizing its own work, but not working as a team for the company.”

220. “A new president came, talked with the head of sales, design, manufacturing, consumer research, and so forth. Everybody was doing a superb job, and had been doing so for years. Nobody had any problems. Yet somehow or other the company was going down the tube. Why? The answer was simple. Each staff area was sub-optimizing its own work, but not working as a team for the company.”

— W. Edwards Deming

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Motivational Quotes for Work

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Short Positive Quotes

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