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Top 20 Will Guidara Quotes (2026 Update)

Will Guidara Quote: “What would you attempt to do if you knew you could not fail?”

1. “What would you attempt to do if you knew you could not fail?”

— Will Guidara

Will Guidara Quote: “Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them. Getting the right plate to the right person at the right table is service. But genuinely engaging with the person you’re serving, so you can make an authentic connection – that’s hospitality.”

2. “Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them. Getting the right plate to the right person at the right table is service. But genuinely engaging with the person you’re serving, so you can make an authentic connection – that’s hospitality.”

— Will Guidara

Will Guidara Quote: “Tell them what you’re going to tell them, tell them, then tell them what you’ve told them.”

3. “Tell them what you’re going to tell them, tell them, then tell them what you’ve told them.”

— Will Guidara

Will Guidara Quote: “Intention means every decision, from the most obviously significant to the seemingly mundane, matters.”

4. “Intention means every decision, from the most obviously significant to the seemingly mundane, matters.”

— Will Guidara

Will Guidara Quote: “What criticism offers you, then, is an invitation to have your perspective challenged – or at least to grow by truly considering it. You might stick with a choice you’ve been criticized for or end up somewhere completely different. The endgame isn’t the point as much as the process: you grow when you engage with another perspective and decide to decide again.”

5. “What criticism offers you, then, is an invitation to have your perspective challenged – or at least to grow by truly considering it. You might stick with a choice you’ve been criticized for or end up somewhere completely different. The endgame isn’t the point as much as the process: you grow when you engage with another perspective and decide to decide again.”

— Will Guidara

Will Guidara Quote: “The One Minute Manager by Ken Blanchard and Spencer Johnson. I still give The One Minute Manager to every person I promote. It’s an amazing resource, in particular on how to give feedback. My biggest takeaways were: Criticize the behavior, not the person. Praise in public; criticize in private. Praise with emotion, criticize without emotion.”

6. “The One Minute Manager by Ken Blanchard and Spencer Johnson. I still give The One Minute Manager to every person I promote. It’s an amazing resource, in particular on how to give feedback. My biggest takeaways were: Criticize the behavior, not the person. Praise in public; criticize in private. Praise with emotion, criticize without emotion.”

— Will Guidara

Will Guidara Quote: “Sometimes the best time to promote people is before they are ready.”

7. “Sometimes the best time to promote people is before they are ready.”

— Will Guidara

Will Guidara Quote: “We all want to be liked, and when you give someone a note about what they could be doing differently and better, you run the risk of losing their goodwill. That’s why I say there is no better way to show someone you care than by being willing to offer them a correction; it’s the purest expression of putting someone else’s needs above your own, which is what hospitality is all about. Praise is affirmation, but criticism is investment.”

8. “We all want to be liked, and when you give someone a note about what they could be doing differently and better, you run the risk of losing their goodwill. That’s why I say there is no better way to show someone you care than by being willing to offer them a correction; it’s the purest expression of putting someone else’s needs above your own, which is what hospitality is all about. Praise is affirmation, but criticism is investment.”

— Will Guidara

Will Guidara Quote: “It’s only demeaning to suck it up if you take it personally. Saying sorry, I reminded the team, doesn’t mean you’re wrong.”

9. “It’s only demeaning to suck it up if you take it personally. Saying sorry, I reminded the team, doesn’t mean you’re wrong.”

— Will Guidara

Will Guidara Quote: “At our manager meetings, we talked about how to avoid moments like this. Many of these confrontations could be avoided with early, clear, and drama-free corrections – like pulling that guy with the wrinkled shirt aside on day one to say: “Hey! Good to see you this morning. That shirt’s looking a little rough; why don’t you head upstairs and give it a once-over with the iron before we sit down for family meal?”

10. “At our manager meetings, we talked about how to avoid moments like this. Many of these confrontations could be avoided with early, clear, and drama-free corrections – like pulling that guy with the wrinkled shirt aside on day one to say: “Hey! Good to see you this morning. That shirt’s looking a little rough; why don’t you head upstairs and give it a once-over with the iron before we sit down for family meal?”

— Will Guidara

Will Guidara Quote: “When you ask, “Why do we do it this way?” and the only answer is “Because that’s how it’s always been done,” that rule deserves another look.”

11. “When you ask, “Why do we do it this way?” and the only answer is “Because that’s how it’s always been done,” that rule deserves another look.”

— Will Guidara

Will Guidara Quote: “Intention means every decision, from the most obviously significant to the seemingly mundane, matters. To do something with intentionality means to do it thoughtfully, with clear purpose and an eye on the desired result.”

12. “Intention means every decision, from the most obviously significant to the seemingly mundane, matters. To do something with intentionality means to do it thoughtfully, with clear purpose and an eye on the desired result.”

— Will Guidara

Will Guidara Quote: “She could no longer speak or get up to give me a hug, but she could be there with a huge smile on her face when I got home from school. That smile was all I needed, and it taught me an invaluable lesson – what it’s like to feel truly welcomed.”

13. “She could no longer speak or get up to give me a hug, but she could be there with a huge smile on her face when I got home from school. That smile was all I needed, and it taught me an invaluable lesson – what it’s like to feel truly welcomed.”

— Will Guidara

Will Guidara Quote: “You’re not always going to agree with everything you hear, but you’ve got to start by listening.”

14. “You’re not always going to agree with everything you hear, but you’ve got to start by listening.”

— Will Guidara

Will Guidara Quote: “Start with what you want to achieve, instead of limiting yourself to what’s realistic or sustainable.”

15. “Start with what you want to achieve, instead of limiting yourself to what’s realistic or sustainable.”

— Will Guidara

Will Guidara Quote: “We were as thoughtful about criticism as we were about praise. I invited people on the team to come to me if they thought we could be doing something better, and to do so well before their frustrations reached a boiling point.”

16. “We were as thoughtful about criticism as we were about praise. I invited people on the team to come to me if they thought we could be doing something better, and to do so well before their frustrations reached a boiling point.”

— Will Guidara

Will Guidara Quote: “As our focus on Unreasonable Hospitality grew, we were always looking for a way to “plus one” the experience – to give people a little more than they expected – by staying alert to recurring situations.”

17. “As our focus on Unreasonable Hospitality grew, we were always looking for a way to “plus one” the experience – to give people a little more than they expected – by staying alert to recurring situations.”

— Will Guidara

Will Guidara Quote: “In my experience, people usually want to be heard more than they want to be agreed with. Even if neither of them managed to change the other’s mind, at the very least they’d have shown each other respect by taking the time to listen.”

18. “In my experience, people usually want to be heard more than they want to be agreed with. Even if neither of them managed to change the other’s mind, at the very least they’d have shown each other respect by taking the time to listen.”

— Will Guidara

Will Guidara Quote: “My dad has always said: Run toward what you want, as opposed to away from what you don’t want. So he asked me straight-out: “What’s your dream job?”

19. “My dad has always said: Run toward what you want, as opposed to away from what you don’t want. So he asked me straight-out: “What’s your dream job?”

— Will Guidara

Will Guidara Quote: “Danny’s partner Richard Coraine would often tell us, “All it takes for something extraordinary to happen is one person with enthusiasm.” Randy was that person.”

20. “Danny’s partner Richard Coraine would often tell us, “All it takes for something extraordinary to happen is one person with enthusiasm.” Randy was that person.”

— Will Guidara

Will Guidara Quote: “Hire Slow, Fire Fast – But Not Too Fast.”

21. “Hire Slow, Fire Fast – But Not Too Fast.”

— Will Guidara

Will Guidara Quote: “It was then that a new mantra at EMP was born: “Their perception is our reality.”

22. “It was then that a new mantra at EMP was born: “Their perception is our reality.”

— Will Guidara

Will Guidara Quote: “A leader’s role isn’t only to motivate and uplift; sometimes it’s to earn the trust of your team by being human with them.”

23. “A leader’s role isn’t only to motivate and uplift; sometimes it’s to earn the trust of your team by being human with them.”

— Will Guidara

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