Top 160 Chip Heath Quotes (2024 Update)
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Chip Heath Quote: “They think if something is simple enough to be put in a checklist, a monkey can do it. Well, if that’s true, grab a pilot’s checklist and try your luck with a 747.”

151. “They think if something is simple enough to be put in a checklist, a monkey can do it. Well, if that’s true, grab a pilot’s checklist and try your luck with a 747.”

Chip Heath Quote: “Moments matter. And what an opportunity we miss when we leave them to chance!”

152. “Moments matter. And what an opportunity we miss when we leave them to chance!”

Chip Heath Quote: “In tough times, the Rider sees problems everywhere, and “analysis paralysis” often kicks in. The Rider will spin his wheels indefinitely unless he’s given clear direction. That’s why to make progress on a change, you need ways to direct the Rider. Show him where to go, how to act, what destination to pursue. And that’s why bright spots are so essential, because they are your best hope for directing the Rider when you’re trying to bring about change.”

153. “In tough times, the Rider sees problems everywhere, and “analysis paralysis” often kicks in. The Rider will spin his wheels indefinitely unless he’s given clear direction. That’s why to make progress on a change, you need ways to direct the Rider. Show him where to go, how to act, what destination to pursue. And that’s why bright spots are so essential, because they are your best hope for directing the Rider when you’re trying to bring about change.”

Chip Heath Quote: “In times of change, you may not know what options are available. And this uncertainty leads to decision paralysis as surely as a table with 24 jams.”

154. “In times of change, you may not know what options are available. And this uncertainty leads to decision paralysis as surely as a table with 24 jams.”

Chip Heath Quote: “Everything can look like a failure in the middle.” A similar sentiment is expressed by marriage therapist Michele Weiner-Davis, who says that “real change, the kind that sticks, is often three steps forward and two steps back.” If failure is a necessary part of change, then the way people understand failure is critical.”

155. “Everything can look like a failure in the middle.” A similar sentiment is expressed by marriage therapist Michele Weiner-Davis, who says that “real change, the kind that sticks, is often three steps forward and two steps back.” If failure is a necessary part of change, then the way people understand failure is critical.”

Chip Heath Quote: “People find it more motivating to be partly finished with a longer journey than to be at the starting gate of a shorter one.”

156. “People find it more motivating to be partly finished with a longer journey than to be at the starting gate of a shorter one.”

Chip Heath Quote: “If you want to help people understand quickly, define your new concept in terms of something your audience already knows.”

157. “If you want to help people understand quickly, define your new concept in terms of something your audience already knows.”

Chip Heath Quote: “Checklists educate people about what’s best, showing them the ironclad right way to do something.”

158. “Checklists educate people about what’s best, showing them the ironclad right way to do something.”

Chip Heath Quote: “It can sometimes be challenging, though, to distinguish why people don’t support your change. Is it because they don’t understand or because they’re not enthused? Do you need an Elephant appeal or a Rider appeal?”

159. “It can sometimes be challenging, though, to distinguish why people don’t support your change. Is it because they don’t understand or because they’re not enthused? Do you need an Elephant appeal or a Rider appeal?”

Chip Heath Quote: “Once they’ve helped patients identify specific and vivid signs of progress, they pivot to a second question, which is perhaps even more important. It’s the Exception Question: “When was the last time you saw a little bit of the miracle, even just for a short time?”

160. “Once they’ve helped patients identify specific and vivid signs of progress, they pivot to a second question, which is perhaps even more important. It’s the Exception Question: “When was the last time you saw a little bit of the miracle, even just for a short time?”

Chip Heath Quote: “The other advantage of scaling the miracle is that it demystifies the journey. Let.”

161. “The other advantage of scaling the miracle is that it demystifies the journey. Let.”

Chip Heath Quote: “Kotter and Cohen observed that, in almost all successful change efforts, the sequence of change is not ANALYZE-THINK-CHANGE, but rather SEE-FEEL-CHANGE. You’re presented with evidence that makes you feel something. It might be a disturbing look at the problem, or a hopeful glimpse of the solution, or a sobering reflection of your current habits, but regardless, it’s something that hits you at the emotional level.”

162. “Kotter and Cohen observed that, in almost all successful change efforts, the sequence of change is not ANALYZE-THINK-CHANGE, but rather SEE-FEEL-CHANGE. You’re presented with evidence that makes you feel something. It might be a disturbing look at the problem, or a hopeful glimpse of the solution, or a sobering reflection of your current habits, but regardless, it’s something that hits you at the emotional level.”

Chip Heath Quote: “The value of the miracle scale is that it focuses attention on small milestones that are attainable and visible rather than on the eventual destination, which may seem very remote.”

163. “The value of the miracle scale is that it focuses attention on small milestones that are attainable and visible rather than on the eventual destination, which may seem very remote.”

Chip Heath Quote: “If a message can’t be used to make predictions or decisions, it is without value, no matter how accurate or comprehensive it is.”

164. “If a message can’t be used to make predictions or decisions, it is without value, no matter how accurate or comprehensive it is.”

Chip Heath Quote: “You can’t count on these milestones to occur naturally. To motivate change, you’ve got to plan for them.”

165. “You can’t count on these milestones to occur naturally. To motivate change, you’ve got to plan for them.”

Chip Heath Quote: “To be clear, it’s not so much that you’re a brilliant predictor; it’s that he’s a lousy self-evaluator. We’re all lousy self-evaluators.”

166. “To be clear, it’s not so much that you’re a brilliant predictor; it’s that he’s a lousy self-evaluator. We’re all lousy self-evaluators.”

Chip Heath Quote: “To change behavior, you’ve got to direct the Rider, motivate the Elephant, and shape the Path. If you can do all three at once, dramatic change can happen even if you don’t have lots of power or resources behind you.”

167. “To change behavior, you’ve got to direct the Rider, motivate the Elephant, and shape the Path. If you can do all three at once, dramatic change can happen even if you don’t have lots of power or resources behind you.”

Chip Heath Quote: “Clarity dissolves resistance.”

168. “Clarity dissolves resistance.”

Chip Heath Quote: “Checklists provide insurance against overconfidence.”

169. “Checklists provide insurance against overconfidence.”

Chip Heath Quote: “We all have defining moments in our lives – meaningful experiences that stand out in our memory. Many of them owe a great deal to chance: A lucky encounter with someone who becomes the love of your life. A new teacher who spots a talent you didn’t know you had. A sudden loss that upends the certainties of your life.”

170. “We all have defining moments in our lives – meaningful experiences that stand out in our memory. Many of them owe a great deal to chance: A lucky encounter with someone who becomes the love of your life. A new teacher who spots a talent you didn’t know you had. A sudden loss that upends the certainties of your life.”

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