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James Cash Penney Quotes

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James Cash Penney Quote: “Growth is never by mere chance; it is the result of forces working together.”

Growth is never by mere chance; it is the result of forces working together.

— James Cash Penney



James Cash Penney Quote: “Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.”

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

— James Cash Penney


James Cash Penney Quote: “The art of effective listening is essential to clear communication, and clear communication is necessary to management success.”

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

— James Cash Penney


James Cash Penney Quote: “Courteous treatment will make a customer a walking advertisement.”

Courteous treatment will make a customer a walking advertisement.

— James Cash Penney


James Cash Penney Quote: “Every great business is built on friendship.”

Every great business is built on friendship.

— James Cash Penney


James Cash Penney Quote: “No business can succeed in any great degree without being properly organized.”

No business can succeed in any great degree without being properly organized.

— James Cash Penney


James Cash Penney Quote: “The best teamwork comes from men who are working independently toward one goal in unison.”

The best teamwork comes from men who are working independently toward one goal in unison.

— James Cash Penney


James Cash Penney Quote: “The well-satisfied customer will bring the repeat sale that counts.”

The well-satisfied customer will bring the repeat sale that counts.

— James Cash Penney


James Cash Penney Quote: “Our very living is selling. We are all salespeople.”

Our very living is selling. We are all salespeople.

— James Cash Penney


James Cash Penney Quote: “Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.”

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

— James Cash Penney



James Cash Penney Quote: “The best way to stop a bad habit is never to begin it.”

The best way to stop a bad habit is never to begin it.

— James Cash Penney


James Cash Penney Quote: “I learned that all things come to those who wait-provided they hustle while they wait.”

I learned that all things come to those who wait-provided they hustle while they wait.

— James Cash Penney


James Cash Penney Quote: “Luck is always the last refuge of laziness and incompetence.”

Luck is always the last refuge of laziness and incompetence.

— James Cash Penney


James Cash Penney Quote: “The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.”

The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

— James Cash Penney


James Cash Penney Quote: “Change is vital, improvement the logical form of change.”

Change is vital, improvement the logical form of change.

— James Cash Penney


James Cash Penney Quote: “I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems.”

I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems.

— James Cash Penney


James Cash Penney Quote: “A store’s best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.”

A store’s best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

— James Cash Penney


James Cash Penney Quote: “No man can climb the ladder of success without first placing his foot on the bottom rung.”

No man can climb the ladder of success without first placing his foot on the bottom rung.

— James Cash Penney


James Cash Penney Quote: “It is the service we are not obliged to give that people value most.”

It is the service we are not obliged to give that people value most.

— James Cash Penney


James Cash Penney Quote: “It is always the start that requires the greatest effort.”

It is always the start that requires the greatest effort.

— James Cash Penney



James Cash Penney Quote: “Theory is splendid but until put into practice, it is valueless.”

Theory is splendid but until put into practice, it is valueless.

— James Cash Penney


James Cash Penney Quote: “How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.”

How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.

— James Cash Penney


James Cash Penney Quote: “Every man must decide for himself whether he shall master his world or be mastered by it.”

Every man must decide for himself whether he shall master his world or be mastered by it.

— James Cash Penney


James Cash Penney Quote: “Success cannot come from standstill men. Methods change and men must change with them.”

Success cannot come from standstill men. Methods change and men must change with them.

— James Cash Penney


James Cash Penney Quote: “The Golden Rule finds no limit of application in business.”

The Golden Rule finds no limit of application in business.

— James Cash Penney


James Cash Penney Quote: “Clock watchers never seem to be having a good time.”

Clock watchers never seem to be having a good time.

— James Cash Penney


James Cash Penney Quote: “Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.”

Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.

— James Cash Penney


James Cash Penney Quote: “The greatest teacher I know is the job itself.”

The greatest teacher I know is the job itself.

— James Cash Penney


James Cash Penney Quote: “Responsibility is always a sign of trust.”

Responsibility is always a sign of trust.

— James Cash Penney


James Cash Penney Quote: “Salesmanship, too, is an art; the perfection of its technique requires study and practice.”

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

— James Cash Penney


James Cash Penney Quote: “As a rule, we find what we look for; we achieve what we get ready for.”

As a rule, we find what we look for; we achieve what we get ready for.

— James Cash Penney


James Cash Penney Quote: “Exchange ideas frequently.”

Exchange ideas frequently.

— James Cash Penney


James Cash Penney Quote: “Men are not great or small because of their material possessions. They are great or small because of what they are.”

Men are not great or small because of their material possessions. They are great or small because of what they are.

— James Cash Penney


James Cash Penney Quote: “Do not primarily train men to work. Train them to serve willingly and intelligently.”

Do not primarily train men to work. Train them to serve willingly and intelligently.

— James Cash Penney


James Cash Penney Quote: “I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.”

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

— James Cash Penney


James Cash Penney Quote: “The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.”

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

— James Cash Penney


James Cash Penney Quote: “I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.”

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

— James Cash Penney


James Cash Penney Quote: “No serious-minded man should have time for the mediocre in any phase of his living.”

No serious-minded man should have time for the mediocre in any phase of his living.

— James Cash Penney


James Cash Penney Quote: “Determine to do some thinking for yourself. Don’t live entirely upon the thoughts of others. Don’t be an automaton.”

Determine to do some thinking for yourself. Don’t live entirely upon the thoughts of others. Don’t be an automaton.

— James Cash Penney


James Cash Penney Quote: “The keystone of successful business is cooperation. Friction retards progress.”

The keystone of successful business is cooperation. Friction retards progress.

— James Cash Penney


James Cash Penney Quote: “A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.”

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

— James Cash Penney


James Cash Penney Quote: “The public is not greatly interested in saving a little money on a purchase at the expense of service.”

The public is not greatly interested in saving a little money on a purchase at the expense of service.

— James Cash Penney


James Cash Penney Quote: “I believe in trusting men, not only once but twice – in giving a failure another chance.”

I believe in trusting men, not only once but twice – in giving a failure another chance.

— James Cash Penney


James Cash Penney Quote: “Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.”

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.

— James Cash Penney


James Cash Penney Quote: “Honor bespeaks worth Confidence begets trust.”

Honor bespeaks worth Confidence begets trust.

— James Cash Penney


James Cash Penney Quote: “There’s no better friend to any merchant than a fair competitor.”

There’s no better friend to any merchant than a fair competitor.

— James Cash Penney


James Cash Penney Quote: “No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.”

No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.

— James Cash Penney


James Cash Penney Quote: “Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.”

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

— James Cash Penney


James Cash Penney Quote: “The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.”

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

— James Cash Penney


James Cash Penney Quote: “Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.”

Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.

— James Cash Penney

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