“By engaging with the person you’re with. Which means, not thinking while they’re speaking and not forming your answer as they are in the middle of asking the question. Engaging with the person means following carefully what they say, going for the full ride of their dialogue. So that you don’t skip over a nuance by mistake. This is what’ll keep you from zoning out, avoiding eye contact, looking at the wall like a freak, or sweating too much.”