“Luck is when determination meets opportunity.”
— Richard Branson
“Once a changemaker, always a changemaker but only a few swim against the tide.”
“There are no quick wins in business – it takes years to become an overnight success.”
“Of course an individual can make a huge difference but it is when those individuals come together with like-minded souls that they can change the world for ever and importantly for the better.”
“A setback is never a bad experience, just another one of life’s lessons.”
“Flowers flourish when they’re watered, and shrivel up when they’re not. People are no different. The best leaders are the ones who look for the best in people.”
“Listen to the customer’s complaint and act fast.”
“Set impossible challenges. Then catch up with them.”
“Lavish praise on people and people will flourish; criticize people and they’ll shrivel up.”
“There’s nothing like the endorphins from being fit, and the incredible endorphin rush that goes with that. It beats drugs, drink, and almost anything else I know.”
“Explore this next great frontier where the boundaries between work and higher purpose are merging into one, where doing good really is good for business.”
“People flourish if they’re praised.”
“I’ve been lucky to have survived balloon trips, boating trips, you know, a lot of rather foolish things in my life, so I was definitely born under a lucky star.”
“We had an electrical fault about 500 miles into the trip and lost more than half our fuel. We had a fire on the roof. And missed Los Angeles by 3,500 miles at the end of the trip and ending up in the arctic in a snowstorm.”
“If you want to be a Millionaire, start with a billion dollars and launch a new airline.”
“Don’t think about making money, think about making a difference, spot where others are doing it badly and do it better.”
“Commitment is not letting people down. That’s very important in life. If you say you’re going to do something, make sure you do it. Just try never to let people down.”
“Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.”
“One day offices will be a thing of the past.”
“Building a business is not rocket science, it’s about having a great idea and seeing it through with integrity.”
“The world is made of words. And if you know the words that the world is made of, you can make of it whatever you wish.”
“The best advice I could give anyone is to spend your time working on whatever you are passionate about in life.”
“In 30 years time, as technology moves forward even further, people are going to look back and wonder why offices ever existed.”
“People do not mind people who try things and fail. If you’re a good entrepreneur, you’re not going to succeed in every single thing you try. You’ve got to try to succeed at more things than fail.”
“I love eating meat, but I love our planet even more. So I will join this campaign and stop eating meat at least one day each week.”
“I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.”
“It is important to remember that life is not a dress rehearsal and that none of us should waste our time on doing things that don’t spark fires within us. My golden rule for business and life is: We should all enjoy what we do and do what we enjoy.”
“Consider getting smaller in order to get bigger.”
“The bigger the dream, the greater the opportunity.”
“No failure means no risk, which means nothing new.”
“We’re going where no one has gone before. There’s no model to follow, nothing to copy. That is what makes this so exciting.”
“If people are crazy enough to dare, impossible things happen.”
“Success Comes from listening to your customer.”
“Ideally, since 80 percent of your life is spent working, you should start your business around something that is a passion of yours.”
“When you’re first thinking through an idea, it’s important not to get bogged down in complexity. Thinking simply and clearly is hard to do.”
“Put your passions to work to make this world a better place.”
“There is no point in starting your own business unless you do it out of a sense of frustration.”
“Please be polite. Nothing in life should erode the habit of saying thank you to people or praising them.”
“I believe in benevolent dictatorship provided I am the dictator.”
“Free publicity and word of mouth is probably the best and cheapest form of advertising. Learn to use it to your advantage.”
“Smiling can be a competitive advantage. It makes everyone feel better and every situation brighter.”
“The important thing is that you’ve got a strong foundation before you start to try to save the world or help other people.”
“Life’s too short. If you’re passionate – stand up.”
“Never go into business purely to make money. If that’s the motive you’re better off doing nothing.”
“I learnt from an early age the need to delegate responsibility out to other team members as there is just too much for one person to do themselves. What is the point of hiring talented team members if you don’t give them the freedom to make the most of the chance you have given them?”
“Good customer service begins at the top. If your senior people don’t get it, even the strongest links further down the line can become compromised.”
“If you find yourself stuck in the middle there is only one way to go, forward.”
“Most “necessary evils” are far more evil than necessary.”
“You’ve got to take risks if you’re going to succeed. I would much rather ask forgiveness than permission.”
“I like to take chances on people, and whenever possible, promote from within – it sends a great message to everyone in the company when someone demonstrates a passion for the job and leadership skills at every step along the way and is rewarded with a leadership role.”
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