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Sam Walton Quotes

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Sam Walton Quote: “High expectations are the key to everything.”

High expectations are the key to everything.

— Sam Walton



Sam Walton Quote: “There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else.”

There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else.

— Sam Walton


Sam Walton Quote: “There is only one boss. The customer.”

There is only one boss. The customer.

— Sam Walton


Sam Walton Quote: “The goal as a company is to have customer service that is not just the best, but legendary.”

The goal as a company is to have customer service that is not just the best, but legendary.

— Sam Walton


Sam Walton Quote: “We’re all working together; that’s the secret.”

We’re all working together; that’s the secret.

— Sam Walton


Sam Walton Quote: “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.”

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.

— Sam Walton


Sam Walton Quote: “Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.”

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.

— Sam Walton


Sam Walton Quote: “If you don’t listen to your customers, someone else will.”

If you don’t listen to your customers, someone else will.

— Sam Walton


Sam Walton Quote: “Swim upstream. Go the other way. Ignore the conventional wisdom.”

Swim upstream. Go the other way. Ignore the conventional wisdom.

— Sam Walton


Sam Walton Quote: “To succeed in this world, you have to change all the time.”

To succeed in this world, you have to change all the time.

— Sam Walton



Sam Walton Quote: “Individuals don’t win in business, teams do.”

Individuals don’t win in business, teams do.

— Sam Walton


Sam Walton Quote: “Do it. Try it. Fix it.”

Do it. Try it. Fix it.

— Sam Walton


Sam Walton Quote: “Capital isn’t scarce; vision is.”

Capital isn’t scarce; vision is.

— Sam Walton


Sam Walton Quote: “If you love your work, you’ll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you – like a fever.”

If you love your work, you’ll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you – like a fever.

— Sam Walton


Sam Walton Quote: “Don’t get so stuck in your ways that you can’t change.”

Don’t get so stuck in your ways that you can’t change.

— Sam Walton


Sam Walton Quote: “Celebrate your success and find humor in your failures. Don’t take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.”

Celebrate your success and find humor in your failures. Don’t take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.

— Sam Walton


Sam Walton Quote: “Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.”

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

— Sam Walton


Sam Walton Quote: “Great ideas come from everywhere if you just listen and look for them. You never know who’s going to have a great idea.”

Great ideas come from everywhere if you just listen and look for them. You never know who’s going to have a great idea.

— Sam Walton


Sam Walton Quote: “Focus on something the customer wants, and then deliver it.”

Focus on something the customer wants, and then deliver it.

— Sam Walton


Sam Walton Quote: “If you want a successful business, your people must feel that you are working for them – not that they are working for you.”

If you want a successful business, your people must feel that you are working for them – not that they are working for you.

— Sam Walton



Sam Walton Quote: “There’s absolutely no limit to what plain, ordinary, working people can accomplish if they’re given the opportunity and encouragement to do their best.”

There’s absolutely no limit to what plain, ordinary, working people can accomplish if they’re given the opportunity and encouragement to do their best.

— Sam Walton


Sam Walton Quote: “It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy.”

It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy.

— Sam Walton


Sam Walton Quote: “It’s just paper – all I own is a pickup truck and a little Wal-Mart stock.”

It’s just paper – all I own is a pickup truck and a little Wal-Mart stock.

— Sam Walton


Sam Walton Quote: “Control your expenses better than your competition. This is where you can always find the competitive advantage.”

Control your expenses better than your competition. This is where you can always find the competitive advantage.

— Sam Walton


Sam Walton Quote: “Our best ideas come from clerks and stockboys.”

Our best ideas come from clerks and stockboys.

— Sam Walton


Sam Walton Quote: “Take the best out of everything and adapt it to your needs.”

Take the best out of everything and adapt it to your needs.

— Sam Walton


Sam Walton Quote: “The way management treats their associates is exactly how the associates will then treat the customers.”

The way management treats their associates is exactly how the associates will then treat the customers.

— Sam Walton


Sam Walton Quote: “You can’t just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.”

You can’t just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

— Sam Walton


Sam Walton Quote: “Curiosity doesn’t kill the cat; it kills the competition.”

Curiosity doesn’t kill the cat; it kills the competition.

— Sam Walton


Sam Walton Quote: “Leaders must always put their people before themselves. If you do that, your business will take care of itself.”

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

— Sam Walton


Sam Walton Quote: “Lose your smile and lose your customers.”

Lose your smile and lose your customers.

— Sam Walton


Sam Walton Quote: “You can learn from everybody.”

You can learn from everybody.

— Sam Walton


Sam Walton Quote: “Commit to your business. Believe in it more than anybody else.”

Commit to your business. Believe in it more than anybody else.

— Sam Walton


Sam Walton Quote: “If I had to single out one element in my life that has made a difference for me, it would be a passion to compete.”

If I had to single out one element in my life that has made a difference for me, it would be a passion to compete.

— Sam Walton


Sam Walton Quote: “Most everything I’ve done I’ve copied from somebody else.”

Most everything I’ve done I’ve copied from somebody else.

— Sam Walton


Sam Walton Quote: “You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you’re too inefficient.”

You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you’re too inefficient.

— Sam Walton


Sam Walton Quote: “A computer can tell you down to the dime what you’ve sold, but it can never tell you how much you could have sold.”

A computer can tell you down to the dime what you’ve sold, but it can never tell you how much you could have sold.

— Sam Walton


Sam Walton Quote: “We’re all working together; that’s the secret. And we’ll lower the cost of living for everyone, not just in America, but we’ll give the world an opportunity to see what it’s like to save and have a better lifestyle, a better life for all. We’re proud of what we’ve accomplished ; we’ve just begun.”

We’re all working together; that’s the secret. And we’ll lower the cost of living for everyone, not just in America, but we’ll give the world an opportunity to see what it’s like to save and have a better lifestyle, a better life for all. We’re proud of what we’ve accomplished ; we’ve just begun.

— Sam Walton


Sam Walton Quote: “Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.”

Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.

— Sam Walton


Sam Walton Quote: “The key to success is to get out into the store and listen to what the associates have to say. It’s terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.”

The key to success is to get out into the store and listen to what the associates have to say. It’s terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

— Sam Walton


Sam Walton Quote: “I had to get up everyday with my mind set on improving something.”

I had to get up everyday with my mind set on improving something.

— Sam Walton


Sam Walton Quote: “Keep everybody guessing as to what your next trick is going to be. Don’t become too predictable.”

Keep everybody guessing as to what your next trick is going to be. Don’t become too predictable.

— Sam Walton


Sam Walton Quote: “I loved retail from the beginning, and I still love it today.”

I loved retail from the beginning, and I still love it today.

— Sam Walton


Sam Walton Quote: “I have always been driven to buck the system, to innovate, to take things beyond where they’ve been.”

I have always been driven to buck the system, to innovate, to take things beyond where they’ve been.

— Sam Walton


Sam Walton Quote: “Celebrate your successes. Find some humor in your failures.”

Celebrate your successes. Find some humor in your failures.

— Sam Walton


Sam Walton Quote: “When all else fails, put on a costume and sing a silly song.”

When all else fails, put on a costume and sing a silly song.

— Sam Walton


Sam Walton Quote: “I had to pick myself up and get on with it, do it all over again, only even better this time.”

I had to pick myself up and get on with it, do it all over again, only even better this time.

— Sam Walton


Sam Walton Quote: “Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.”

Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.

— Sam Walton


Sam Walton Quote: “The secret of successful retailing is to give your customers what they want.”

The secret of successful retailing is to give your customers what they want.

— Sam Walton


Sam Walton Quote: “After a lifetime of swimming upstream, I am convinced that one of the real secrets to Wal-mart’s phenomenal success has been that very tendency.”

After a lifetime of swimming upstream, I am convinced that one of the real secrets to Wal-mart’s phenomenal success has been that very tendency.

— Sam Walton

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