Top 120 Jeffrey Gitomer Quotes (2024 Update)
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51. “You can’t trust others unless you trust yourself.”

— Jeffrey Gitomer

52. “Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.”

— Jeffrey Gitomer

53. “The secret to sucessful customer service starts with YES!”

— Jeffrey Gitomer

54. “There is no one way to Happiness. Happiness is the way! It’s inside your head FIRST and everyplace else second.”

— Jeffrey Gitomer

55. “Friendly makes sales – and friendly generates repeat business.”

— Jeffrey Gitomer

56. “It ain’t the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids – it’s you! And it always has been.”

— Jeffrey Gitomer

57. “The only way to achieve your desires and dreams is to ACT ON THEM. The greater you trust in yourself, your beliefs, and your thoughts, the more action you will take.”

— Jeffrey Gitomer

58. “What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it’s also the definition of a negative attitude.”

— Jeffrey Gitomer

59. “If you don’t think you can do it, who will? You control the most important tool in success, your mind.”

— Jeffrey Gitomer

60. “Ignore the junk news – work on a worthwhile project, make a plan, or do something to enhance your life.”

— Jeffrey Gitomer

61. “The key is not to call the decision maker. The key is to have the decision maker call you.”

— Jeffrey Gitomer

62. “Satisfied customers are apathetic. Loyal customers will be your advocate.”

— Jeffrey Gitomer

63. “You cannot buy trust at any price. But slowly, over time, you can build it for free.”

— Jeffrey Gitomer

64. “National Defense is not a threat to peace; it is the guarantee of peace with freedom.”

— Jeffrey Gitomer

65. “ON A COLD CALL: Be brief. You must generate interest in about 30 seconds or less, or forget it. Make a strong statement about how you can help the prospect. Don’t focus on how much money you can save them. That approach seems to be wearing thin. Talk about what you do for companies like hers, or how your product has worked for others.”

— Jeffrey Gitomer

66. “Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.”

— Jeffrey Gitomer

67. “If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.”

— Jeffrey Gitomer

68. “The best way to learn how to become trustworthy is to study other trustworthy people.”

— Jeffrey Gitomer

69. “Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.”

— Jeffrey Gitomer

70. “The deeper your belief, the deeper your pockets.”

— Jeffrey Gitomer

71. “Negative people are worse than negative occurrences. The argument is over in ten minutes – the person may hang around for years.”

— Jeffrey Gitomer

72. “Questions are to sales as breath is to life. If you fail to ask them, you will die. If you ask them incorrectly, your death won’t be immediate, but it’s inevitable.”

— Jeffrey Gitomer

73. “It’s your thoughts behind the words you speak that create your attitude.”

— Jeffrey Gitomer

74. “Persuasion occurs when trust and confidence meet belief, risk tolerance, and safety.”

— Jeffrey Gitomer

75. “If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?”

— Jeffrey Gitomer

76. “If you don’t give trust to others, it’s because you haven’t earned it. If you don’t have trust form others, it’s because YOU haven’t earned it.”

— Jeffrey Gitomer

77. “Sales solutions are easy once you identify the prospect’s problems, concerns, and needs... with questions.”

— Jeffrey Gitomer

78. “If you look deep inside trust, you’ll find truth.”

— Jeffrey Gitomer

79. “Memorable customer service can only take place in a human-to-human situation.”

— Jeffrey Gitomer

80. “If you think that I’m nuts, you may be right. But I’m a nut with a positive attitude, baby!”

— Jeffrey Gitomer

81. “Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.”

— Jeffrey Gitomer

82. “Attitude drives actions. Actions drive results. Results drive lifestyles.” That’s a quote from America’s business philosopher, Jim Rohn.”

— Jeffrey Gitomer

83. “Accepting responsibility is the fulcrum point for succeeding at anything.”

— Jeffrey Gitomer

84. “The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect’s buying process.”

— Jeffrey Gitomer

85. “Writing is a key differentiator. I’ve used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility you need to create buyer confidence.”

— Jeffrey Gitomer

86. “You were raised to think in patterns set by others. To be as successful as you want to be, it may take getting out of those traditional patterns. Most people don’t get out of their comfort zone. Most people don’t attain the level of success they set out to achieve. I wonder if there’s any correlation between those two statements?”

— Jeffrey Gitomer

87. “If you own the problem, you own the customer. If you lose the problem, you lose the customer. It’s that simple.”

— Jeffrey Gitomer

88. “If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.”

— Jeffrey Gitomer

89. “A person who seems to have all of the answers, usually isn’t listening.”

— Jeffrey Gitomer

90. “It seems to me that it’s actually harder to invent excuses than it is to get a sale.”

— Jeffrey Gitomer

91. “Your character holds the key to your trustworthiness.”

— Jeffrey Gitomer

92. “I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.”

— Jeffrey Gitomer

93. “Some people serve with pride – because they ‘want to’ do and be their best; other people serve with disdain because they ‘have to’ do their job. Which person do you think will end up running the show?”

— Jeffrey Gitomer

94. “My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.”

— Jeffrey Gitomer

95. “In 1960, I met a college basketball coach on the court and asked him for his best, niftiest pointer. He took the ball, walked under the basket, and shot an easy lay-up. “See that shot?” he said gruffly. “Ninety-nine percent of all basketball games are won with that shot. Don’t miss it.” And he walked away. I felt cheated that day, but 20 years later, I realized it was the best sales lesson I ever got. Concentrate on the fundamentals; ninety-nine percent of all sales are achieved that way.”

— Jeffrey Gitomer

96. “Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.”

— Jeffrey Gitomer

97. “The reason you have to say “Trust me” is that you haven’t earned it and are forced to ask for it – BAD MOVE.”

— Jeffrey Gitomer

98. “When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.”

— Jeffrey Gitomer

99. “I put myself in front of people who can say yes to me, and I deliver value first.”

— Jeffrey Gitomer

100. “One legislator accused me of having a 19th century attitude on law and order. That is a totally false charge. I have an 18th century attitude. That is when the Founding Fathers made it clear that the safety of law abiding citizens should be one of government’s primary concerns.”

— Jeffrey Gitomer