Tony Hsieh Quotes

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Tony Hsieh Quote: “Whatever you’re thinking, think bigger.”


Tony Hsieh Quote: “Chase the vision, not the money. The money will end up following you.”

Tony Hsieh Quote: “Stop chasing the money and start chasing the passion.”

Tony Hsieh Quote: “Your culture is your brand.”

Tony Hsieh Quote: “Learn by doing. Theory is nice, but nothing replaces actual experience.”

Tony Hsieh Quote: “Customer service shouldn’t just be A department, it should be the entire company.”

Tony Hsieh Quote: “Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.”

Tony Hsieh Quote: “Just figure out what your personal values are then just make those the corporate values.”

Tony Hsieh Quote: “Zappos is a customer service company that just happens to sell shoes.”

Tony Hsieh Quote: “Envision, create, and believe in your own universe, and the universe will form around you.”


Tony Hsieh Quote: “Don’t be cocky. Don’t be flashy. There’s always someone better than you.”

Tony Hsieh Quote: “A great brand is a story that never stops unfolding.”

Tony Hsieh Quote: “For individuals, character is destiny. For organizations, culture is destiny.”

Tony Hsieh Quote: “Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.”

Tony Hsieh Quote: “Get the culture right, and everything else just falls into place.”

Tony Hsieh Quote: “Help shape the stories that people are telling about you.”

Tony Hsieh Quote: “Problems are just mile markers. Each one we pass means we’ve gotten better.”

Tony Hsieh Quote: “Without conscious and deliberate effort, inertia always wins.”

Tony Hsieh Quote: “Don’t play games that you don’t understand, even if you see lots of other people making money from them.”

Tony Hsieh Quote: “Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.”

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